Whether you have a question about your profile, need help with verification, or simply want to share feedback, our team reads every message. Reach out using the details below and we'll get back to you as soon as possible.
| Email Support | Contact Us by Email |
|---|---|
| Response Time | We aim to reply within 24–48 hours, Monday to Friday. |
| Common Topics | Account & login help, profile verification, membership & billing questions, safety concerns, and general feedback. |
| Safety Reporting | If you encounter a suspicious profile or inappropriate behaviour, please email our team with as much detail as possible so we can look into it promptly. |
Looking for quick answers first? Visit our Frequently Asked Questions for help with common account and dating questions.
